The industry is urging buyers not to overlook the importance of physical property inspections, despite advancements in AI and property inspection technology.
The Real Estate Buyers Agents Association of Australia (REBAA) warns that virtual tours and high-tech marketing tools should not replace in-person viewings when making property purchasing decisions.
REBAA President Melinda Jennison said that it’s crucial that a real person always inspects a property before purchase.
“A physical inspection will always be paramount and one of the most important due diligence factors for all buyers,” Ms Jennison said.
While video walk-throughs and aerial flyovers continue to offer improved visibility, they cannot fully capture the smaller details of a property and its surroundings.
Ms Jennison said that even building and pest inspections, while essential, do not reveal external factors such as neighbourhood dynamics.
“A physical inspection allows the buyer, or their representative, to experience the property and its surroundings first-hand – seeing, smelling, and hearing both the positives and negatives – something that can never be fully replicated by AI or technology,” she said.
“Additionally, they won’t highlight whether the property is situated in a less desirable part of the neighbourhood or if there are disruptive neighbours or other similar external factors.”
“Without a comprehensive physical inspection, buyers may overlook important external environmental factors that can influence the overall living experience.
“These issues are not tied to the property’s physical condition but to its surroundings, and they can greatly affect the property’s appeal.”
Ms Jennison said while the industry welcomes the many advantages brought by advancements in AI and technology, a physical inspection will always remain the gold standard for thorough due diligence before making an offer on a property.
“Buying a home or an investment is a significant financial commitment, which is why no one should ever buy a property without conducting a thorough inspection either by themselves or using the services of an appropriately licensed real estate professional,” she said.
