This Is the Underappreciated Marketing Approach That Will Help You Keep Customers Longer
Opinions expressed by Entrepreneur contributors are their own. Technology has had a significant impact on consumer behavior, especially post-pandemic, with the average share of digital customer interactions going from 25% to 65% in just three years (2017-2020). With most customers using several channels when they shop, an omnichannel approach is fast becoming the rule rather […]
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